Refund policy

Return & Refund Policy

Due to the nature of cosmetic products, all sales are final.

We do not accept returns or exchanges for hygiene and safety reasons.

However, if your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at: hello@shopsevynbeauty.com

Please include:

• Your order number

• Photos of the product

• A brief description of the issue

If approved, we will offer either:

• a replacement product, or

• a refund

Refunds will be issued to the original payment method used at checkout.